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Marketing Psychology What is consumer behaviour? For secret psychological tips and tricks to get your buyers to take action and buy your products.

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Unread 08-03-2016, 12:27 PM   #11
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tommyhulbert12 is on a distinguished road

In order to build customer trust, you have to do something like:
1/ The most important thing is your product must be good, noone will do word-of-mouth for you if your product sucks.

2/ Provide trust in 2 ways:
- Approved or authorized from experts (depend on industry) or featured in big newspaper
- Provide real customer reviews: my tips from my company is to do interview with customers and ask for real image to build more trust, or take the screenshot of your chat with customer when they give feedback or the social accounts of your customers.

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Unread 02-13-2017, 06:25 AM   #12
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This is so correct. You have share the reality.
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Unread 09-18-2017, 09:42 AM   #13
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Originally Posted by anton hill View Post
Hi everyone. Just a few thoughts on developing some
audience "Rapport". I enjoy throwing out a few ideas
now and then and seeing where things lead. I find forum
audiences quite creative with their thoughts and input.

Building consumer trust is a must if you are in any
type of business, online or off, but what makes someone
trust you enough to do business with you?

Here are a few things that I do that seem to work.

First off is that I try, from the beginning, to develop
some type of relationship. Whether it is with my squeeze
page, blog, or email, I have found that coming across
like a "Rabid Dog", biting at the reader's heels trying to
get them to buy or opt-in, or whatever, is NOT the
way to gain credibility.

Secondly, if you give them something worthwhile up front,
without them having to buy, or opt-in, or jump through
some "Click" hoop, then the reader sees value in your site,
and if they decide that they like what you have, they can
join your list, or buy something from you.

Lastly, and this one I fell apart on a couple of times to
my detriment, and that is that any email list that you have,
no matter how small it is (I had a couple of test lists that
only had 3 or 4 names), MUST be followed up with on a
consistent basis. I screwed up and did not send emails
out regularly. It wasn't that I had a lot of opt-outs, but
my open rate dropped dramatically. So, they may as well
have not been on my list in the first place.

Now, I make certain that I have several emails set up so
that my subscribers don't forget me. They will. When you
send out emails to your list it is important to give them
credible content and not a lot of sales pitches. I also like
to throw in some personal stuff occasionally to let everyone
know that I am human just as they are.

Okay, those are a few short thoughts from me. I am sure
that there are many more ideas floating around out there.
Consumer trust is really important when we need to build a quality clientele. All we need to do is just need to work in the right way and need to focus on quality of work. Producing the traffic to the website of Client and doing genuine work is a way to win the trust of a customer.

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Unread 10-24-2017, 05:33 AM   #14
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The most important thing is to share only right content/advice to your customers. If you will not, then definitely you wil lost trust of your customers. I just studied an article to build trust among your customers with online mode. It is a great to know your customer behaviour before you reach them.
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Unread 12-15-2017, 01:24 AM   #15
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Thanks for information. Today I think social network sites have much impact on building rapport too. Almost all big company play with it. Not only build trust, but also great for building popularity.

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Unread 12-21-2017, 03:11 AM   #16
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I am offering luxury products. Therefore, in order to gain the trust of the customer I am always meticulous in every job and do very carefully. My clients are satisfied with this.
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Unread 03-07-2018, 11:49 AM   #17
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We also try to find a personal approach to our customers. I see that it is working , but what to do with the others? Sometimes it doesn't work, for ex. your customer doesn't care about the trust , professionalism etc. , he needs only low price solution, and no matter with what quality he will get it and he will leave. How can we assure such clients to stay?
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