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Unread 02-13-2011, 04:47 PM   #1
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Default Need help troubleshooting image serving

I am running a 2M record e-mail marketing campaign with a 3rd party list house and having trouble tracking opens with images being hosted by my company. Test e-mails are correctly pulling images from our server, however, live pushes do not seem to capture image serving in our database.

We are seeing activity on landing pages off the e-mails, but are not tracking the opens from these hits.

Any reason why we would not be seeing images pulled from our servers, but see click activity on hosted landing pages?
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